Terms of Use

Effective Date: 5 February 2026

Version: 5 February 2026

These Terms of Use ("Terms") are a legal agreement between One2X Limited ("One2X," "we," "us," or "our") and you. One2X operates the service known as Medeo (the "Service"). By accessing or using the Service—including through any third-party login method—you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Third-Party Login (Google and Apple)

1.1 Login Options. To enhance your experience, the Service may offer third-party authentication methods, including Google Sign-In and Sign in with Apple (each, a "Third-Party Login").

1.2 Information We Receive. By using a Third-Party Login, you authorize the relevant identity provider (e.g., Google or Apple) to share limited information with us as necessary to authenticate you and provide the Service. This may include, depending on what you choose to share and what the provider makes available:

• Profile Information: name, email address (including relay email addresses), profile photo (if provided), and other details you have chosen to share with the identity provider;
• Authentication Token(s): token(s) confirming your identity and permitting access to the Service.

1.3 Protocols. Third-Party Login typically uses industry-standard protocols such as OAuth 2.0 and/or OpenID Connect. Your sign-in is handled by the identity provider.

1.4 No Password Access. We do not collect or store your Google or Apple password.

1.5 Disconnection. You can stop using a Third-Party Login method at any time by (i) logging out of the Service, (ii) using in-app account settings (where available), or (iii) managing app access in your identity provider account settings.

2. Data Collection and Usage (Summary)

2.1 Purposes. By using the Service (including Third-Party Login), you consent to our use of your account information to:

• authenticate your identity and log you into the Service;
• create and maintain your account;
• personalize your experience and customize content;
• communicate with you about account, security, or Service updates.

2.2 Data Minimization. We access and use only the information reasonably necessary to provide login and related functionality.

2.3 Third-Party Terms. Your use of Google Sign-In or Sign in with Apple is also subject to the terms and policies of the applicable identity provider.

3. Access Tokens and Session Management

3.1 Access Tokens. When you sign in via a Third-Party Login, we receive an access token (and, where applicable, a refresh token) that enables authentication. Tokens are time-limited; we may use a secure refresh token to keep you signed in.

3.2 Session Duration. Your session remains active while a token is valid, or until you log out, disconnect the Third-Party Login method, or revoke access.

3.3 Revocation. You may revoke our access to your Third-Party Login account at any time in your Google/Apple account settings, and you may log out of the Service at any time.

4. Privacy and Security

4.1 Privacy Policy. See our Privacy Policy (as posted on the Service) for details on how we collect, use, share, retain, and protect personal data, including data related to Third-Party Login.

4.2 Retention and Deletion (Summary). We retain personal data only as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce our agreements, or protect our legitimate interests. You may request deletion of your account and associated personal data as described in Section 7 (Account Deletion) and our Privacy Policy. Certain data may be retained where required by law or for legitimate compliance and security purposes.

4.3 Data Security. We use industry-standard measures to protect data; however, transmission over the internet carries inherent risks, and we cannot guarantee absolute security.

5. User Responsibilities and Acceptable Use

5.1 By using the Service, you agree to:

• keep your account information current and accurate;
• maintain the security of your credentials, devices, and tokens;
• not use the Service for any unlawful, fraudulent, or abusive purpose.

5.2 Compliance and Sanctions. You may not use the Service where prohibited by applicable law. Without limitation, you represent and warrant that you are not (a) located in a country or region subject to comprehensive embargoes or sanctions, or (b) on any applicable restricted-party list.

5.3 You must comply with all applicable laws, regulations, and third-party platform terms.

5.4 Prohibited Conduct. You agree not to: violate laws; copy, distribute, sublicense, sell, or exploit the Service; reverse-engineer or attempt to access source code; use bots/scrapers or other automated means to access or manipulate content; circumvent DRM or access controls; interfere with or disrupt the Service (including via automated tools); or infringe others' rights (e.g., IP or privacy).

Without limitation, you agree not to:

• (1) upload, generate, display, post, distribute, or transmit content that violates third-party rights (copyright, trademark, patent, trade secret, moral rights, privacy, publicity, or other rights);
• (2) use Service outputs in any immoral or illegal way, especially where a recognizable person is depicted;
• (3) use outputs with pornographic, obscene, offensive, illegal, infringing, defamatory, hateful, threatening, or libellous content, or in a political context (e.g., promotion/advertisement/endorsement of any party, candidate, or office, or in connection with any political viewpoint);
• (4) use outputs in a misleading or deceptive way, including by suggesting endorsement or affiliation by a person/brand/organisation without permission, or by implying outputs were created by anyone other than the holder of rights in such outputs;
• (5) use outputs in breach of any law, regulation, or industry code, or in a manner that infringes any person's or entity's rights;
• (6) copy, share, or display outputs without appropriate authorization.

5.5 Rights to Your Inputs. You represent and warrant that you own or have obtained all necessary rights, licenses, and permissions to upload, process, edit, and generate outputs from any content you provide to the Service, and to use any resulting outputs as permitted by these Terms.

5.6 No Unauthorized Downloading / Saving from Third-Party Sources. The Service is not intended to facilitate unauthorized downloading, saving, copying, or converting of audio/video content from third-party sources. You must not use the Service in a manner that violates any third-party terms of service or applicable law.

5.7 Elements. Content provided by Medeo such as pictures or videos ("Element(s)") may only be used/distributed in its final combined form. You must not reproduce, disassemble, extract, or isolate Elements from Medeo Outputs.

5.8 No Standalone Use. You may not sell, use, or distribute Elements on a standalone basis (e.g., as files, NFTs, stock media, prints, wallpapers, posters, merchandise, or other physical products). "Standalone" means where no creative effort is applied and an Element remains substantially in its original form (including merely applying filters, recolouring, resizing, or cropping).

5.9 Trademarks. You may not use any Medeo Output as or as part of a trade mark, design mark, trade name, business name, or service mark. If Medeo Outputs depict third-party brands/logos, you may not use them for goods/services (including on merchandise) without permission.

5.10 Hong Kong Compliance Representation. You represent and warrant that you are not prohibited under any applicable Hong Kong laws, regulations, or sanctions (including those administered under Hong Kong's legal framework) from using the Service; you are not listed on any Hong Kong or internationally recognized sanctions lists; and you comply with Hong Kong laws relating to anti-money laundering, counter-terrorist financing, and related requirements.

6. Content and Intellectual Property

6.1 Our Rights. We and our licensors own all rights, title, and interest in and to the Service and all products, technologies, software, programs, data, and materials contained in or involved in the Service.

6.2 Third-Party Content. Rights in any original third-party audio-visual content remain with their respective owners. We claim no ownership over such content. The Service is intended to support lawful access and use.

6.3 Inputs and Outputs.

(a) Your Inputs. As between you and One2X, you retain your rights (if any) in the content you upload or otherwise provide to the Service ("User Content"), subject to any third-party rights.

(b) Medeo Outputs. The Service may generate summaries, timestamped highlights, subtitle screenshots, clips, or other outputs (collectively, "Medeo Outputs"). We may own protectable rights in Medeo Outputs to the extent permitted by law and subject to third-party rights and your underlying User Content rights.

(c) License to You. Subject to your compliance with these Terms, One2X grants you a non-exclusive, worldwide, revocable license to use, reproduce, display, and distribute Medeo Outputs for lawful purposes, provided that such use does not violate any third-party rights, platform terms, or these Terms (including the restrictions on Elements and Standalone Use).

6.4 Feedback. If you submit feedback or suggestions, you grant us a royalty-free, perpetual, irrevocable, worldwide licence to use and incorporate them without obligation.

7. Account Deletion (In-App)

7.1 In-App Deletion Request. If you created an account with the Service, you may request deletion of your account within the app via an in-app path such as User Profile > Account > Delete Account (or an equivalent in-app flow we provide).

7.2 Effect of Deletion. Deleting your account will remove your account record and associated personal data from our systems, except where we must retain certain information to comply with legal obligations, enforce our agreements, prevent fraud/abuse, or protect safety and security.

7.3 Processing Time. We will process deletion requests within a reasonable period and may require additional verification to prevent unauthorized deletion. We may retain limited logs or records where legally required or for legitimate security purposes.

7.4 Third-Party Login Revocation. Deleting your Medeo account is separate from revoking Third-Party Login access. You may also revoke access in your Google/Apple account settings.

8. Termination of Access

8.1 We may suspend or terminate your access to Third-Party Login or the Service if we believe you violate these Terms or our Privacy Policy, or for any reason at our discretion, with or without notice.

8.2 Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution survive termination.

9. Disclaimer of Warranties

9.1 THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 We do not guarantee the Service will be uninterrupted, error-free, or compatible with all devices or platforms.

9.3 Third-party services (including Third-Party Login) are not under our control. We do not review, approve, monitor, endorse, warrant, or make any representations regarding third-party services and are not responsible for them.

10. Investigations; Indemnification

10.1 We may investigate suspected violations and take appropriate action, including suspending or disabling access.

10.2 Indemnity. You agree to indemnify, defend, and hold us harmless from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your breach of these Terms; or (c) your violation of any law or third-party rights.

11. Limitation of Liability

11.1 To the maximum extent permitted by law, we are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or any loss of profits, data, goodwill, or business interruption, arising out of or related to the Service or Third-Party Login.

11.2 YOU MUST USE THE SERVICE AND MEDEO OUTPUTS IN STRICT ACCORDANCE WITH THESE TERMS. WE ARE NOT LIABLE FOR LOSSES ARISING FROM YOUR BREACH OF THESE TERMS OR OUR OTHER RULES.

11.3 WE WILL NOT BE LIABLE TO YOU OR ANY OTHER PERSON OR ENTITY FOR ANY INDIRECT DAMAGES.

11.4 IN NO EVENT WILL OUR AGGREGATE LIABILITY (WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE HIGHER OF: (A) THE TOTAL FEES PAID BY YOU TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRIOR TO THE EVENT GIVING RISE TO LIABILITY; OR (B) US$100.

12. Changes to These Terms

We may update or modify these Terms at any time. Changes are effective upon posting. Your continued use of the Service after changes are posted constitutes acceptance. The "Effective Date" and "Version" above indicate the latest update.

13. Governing Law and Jurisdiction (Courts)

13.1 These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong"), without regard to conflict-of-laws principles.

13.2 The courts of Hong Kong have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms or their subject matter or formation.

13.3 No Class Actions. To the fullest extent permitted by applicable law, you and we agree to bring claims only on an individual basis, and not as a plaintiff or class member in any purported class, collective, representative, or mass action.

13.4 Injunctive Relief. Nothing in this Section limits either party's right to seek interim, provisional, or injunctive relief from any court of competent jurisdiction to protect its rights pending final resolution; provided that the merits of any dispute shall be determined exclusively by the courts of Hong Kong.

14. iOS App Store Use (Additional Terms)

14.1 If you access the Service through an iOS application obtained from the Apple App Store, your use of the app may also be subject to applicable Apple end-user license terms (including the Apple Standard EULA, where applicable). These Terms govern your use of the Service. To the extent there is any conflict, these Terms govern the Service and Apple's license terms govern the use of the iOS application itself.

14.2 You acknowledge that Apple is not responsible for the Service or Medeo Outputs, and One2X is solely responsible for providing the Service and support as described in these Terms and our policies.

15. General Provisions

15.1 Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force.

15.2 Entire Agreement. These Terms constitute the entire agreement between you and us regarding the Service and supersede prior or contemporaneous agreements on the same subject.

15.3 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms without restriction.

15.4 No Waiver. Our failure to enforce any provision is not a waiver of that provision or any other provision.

15.5 Language. These Terms may be provided in multiple languages. The English version controls to the extent of any inconsistency.

16. Contact Us

If you have questions about these Terms, or if you believe your legitimate rights or interests are infringed during your use of the Service, please contact us and provide legally valid supporting materials (e.g., identity certificate, ownership certificate, and description of the alleged infringement) so we can take appropriate measures. You may also report any violations of laws, regulations, or relevant rules on the Service.

Email: support@one2x.ai